Product Availability and Expected Dispatch Times

The estimated dispatch cost and time for each product is stated on the product page. Whilst we endeavor to dispatch your order on or before the dispatch time indicated on the product page, we cannot offer any guarantee and this is only an estimate. Estimated dispatch days are Monday through Friday and do not include weekends and public holidays. Once your order has shipped, you will receive a confirmation email which will include your tracking number. You can also check the status of your order at any time by using appropriate Internet resources.

Expected Delivery Times

Delivery times will vary, depending on the your location. The list below shows usual/average delivery times. Please note that these are just estimates and it can sometimes take more or less time for your order to be delivered.

  • United States: 7-10 days;

  • Canada: 10-14 days;

  • Europe: 14-21 days;

  • Australia: 21-30 days;

  • Other countries: 24-30 days.



The cancellation is possible only if the order was not already dispatched. If your order has already sent we kindly ask you to return the product, unopened and not used in order to request a refund.


Import Duties, Sales Taxes or Value Added Taxes

Some countries/governments will charge import/sales taxes on imported goods (when the goods arrive at the destination country and go through customs). does not have any control over this and it is your responsibility to pay any such taxes as required at the time of delivery.

* important notice, if the total weight of order more than 15 lb, it will be split in two orders on delivery