RETURN OF GOODS AND CANCELLATION OF THE ORDER
If for any reasons, you are not satisfied with the received order or the goods bought in maxgarment.com don’t suit you, we are ready to take the order back and return money paid for it. We ask to PAY ATTENTION to the fact that we don’t refund cost of delivery.
- Item(s) must be returned within 10 days from receiving the product
- Vendibility and want-satisfying qualities are saved
- Goods of appropriate quality with no defects
- Proof of purchase (letter with ORDER ID)
- Cost of delivery is not refunded
- Customer is responsible for shipping expenses of the returned goods*
In case of observance of the above-stated conditions, the following procedure is provided:
- The purchase price will be refunded to the card client used to make the purchase
- Money is refunded back on the card within 14 business days ( the current period depends on the your bank )
- For making new order you need to use your credit card again
- Customer receives new order with new ORDER ID
CONDITIONS OF CANCELLATION OF THE ORDER
The order is considered canceled in the following cases:
- Refusal from receiving the order by the client
- Absence of the customer in stipulated time and in given address together with unavailable contact phone number
To cancel the order just contact us using the phone number: +1 929 2141 696
In case of cancellation of the order the amount of purchase returns on the card which was used for making the order.
*We will be glad to assist in selection of shipping company and way of delivery. Also we will advise You the correct filling of the consignment note. To minimize expenses involved in reshipping of the product we will notify You about the nearest warehouse of our partners.